Identifying the Indicators and Components of Human Resource Management Based on Knowledge Management and Prioritizing Them in the Executive Organs of the City of Sari

Document Type: Original Article


1 Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran

2 Department of Management, Kerman Branch, Islamic Azad University, Kerman, Iran,

3 Department of Management, Kerman Branch, Islamic Azad University, Kerman

4 Department of Statistics, Faculty of Mathematics and Computer, Shahid Bahonar University of Kerman, Iran,


Accurate implementation of human resource management and the development of the organizational knowledge of individuals and its management can be useful for organizational problems in the country. Therefore, the purpose of the present article is to identify the indicators and components of human resource management based on knowledge management and ranking them in the executive organs of the city of Sari. This research was developmental in terms of purpose and based on integrated method (qualitative and quantitative), and was descriptive in terms of nature. The statistical population includes 1) 15 experts familiar with the field of human resource management, 2) 400 employees working in the executive organs of Sari. Based on the research literature, 18 indicators in human resource management topic and 8 indicators regarding knowledge management were identified and based on the Delphi technique they were provided to the experts in the field under study for evaluation. Data analysis was performed using Friedman's test, applying SPSS software. Based on the results, human resource management components were identified in 6 general categories (recruitment and selection of employees, the appointment of employees, development, and maintenance of employees, training, and improvement of employees, performance evaluation of employees, service compensation of employees) and 18 sub-components and components of knowledge management in 4 general categories (knowledge creation, knowledge sharing, knowledge application, knowledge storing) and 8 sub-components. "Appointment of employees" was also located in the first rank. Based on the results, it can be said that managers should be very careful in selecting and employing, appointing and job promotion, developing and maintaining, training and improving, developing performance and service compensation of employees because it is by paying attention to these affairs that they can minimally develop their organization, and overcome competitors in the current critical conditions.


Volume 4, Issue 1
Winter and Spring 2020
Pages 38-50
  • Receive Date: 02 December 2019
  • Revise Date: 18 February 2020
  • Accept Date: 08 May 2020