Volume & Issue: Volume 4, Issue 1, Winter and Spring 2020 
6. Presenting A Model of the Social Factors Effective in the Service Quality of the Municipalities of Mazandaran

Pages 60-76

Hamed Enshaei; Hamdollah Manzari Tavakoli; Sanjar Salajegheh; Masoud Pourkiani; Hojat Babaei


9. Identifying and Prioritizing the Components of Organizational Excellence Model in Bushehr Maritime Command

Pages 109-120

Mohammad Musa - Khorshidi; Abdul Mohammad Taheri; Alireza Ghasemi Zad


11. Studying the Status of Insurance Employees Stress Components and their Management in the Social Security Organization

Pages 137-145

Reza Shojaeian; Saeed Sayadi; Farzaneh Bigzadeh Abbasi; Hamdollah Manzari Tavakoli


12. Presentation of an Operational Budgeting Model in Crisis Management

Pages 146-168

Shohrehosadat KarimiJahromi; Mohammad Sharif Malekzadeh; Abbas Saleh Ardestani